PRIVACY STATEMENT

Privacy Statement Regarding User Information

Established on June 15, 2020
Revised on April 1, 2022
Revised on December 15, 2025

This Privacy Statement (the “Statement”) sets forth the policy regarding the handling of information including personal information as defined below (“User Information”) in services provided by the Company (meaning hair-cutting services, as well as ancillary services that facilitate the provision of such hair-cutting services).

In this Statement, “QB Net” and the “Company” shall refer to QB Net Holdings Co., Ltd., and its subsidiaries and affiliates.

1.Information Collected by the Company

The Company collects information regarding persons who use or intend to use the Company’s services (“Users”). Such information shall be referred to as “User Information”. User Information collected by the Company is divided into three distinct categories:

（１）Information provided to the Company by Users
（２）Information automatically collected from Users when Users use the Company’s services
（３）Information collected by the Company from other sources

（１） Information provided to the Company by Users

The Company obtains information provided to the Company by Users when Users use the Company’s services. Examples of using the Company’s services include purchasing the Company's services at the Company's stores, browsing the Company’s website, using various applications provided by the Company, and participating in surveys and promotions.

The information provided to the Company by Users includes Users’ name, username, password, email address, postal code, phone number, address, facial photo, financial account information such as credit card number, date of birth, place of birth, demographic information, electronic haircut chart records, medical history, and other information that Users choose to provide to the Company.

（２）Information automatically collected from Users when Users use the Company’s services

When Users use the Company’s services, the Company may collect information regarding the services used by Users and how they are used. This information includes the following:

・　Purchase Information

This information includes details regarding the device, Users’ operating system, Users’ browser (for example, whether Users used Internet Explorer, Firefox, Safari, Chrome, or other browsers), Users’ Internet service provider, Users’ domain name, Users’ Internet Protocol (IP) address, Users’ device identifier (or UDID), the date and time of access to the Company’s website or applications (collectively, “Websites, etc.”), the referring website used to access the Company’s Websites, etc., requested web pages, the date and time of such requests, and the types of advertisement targets clicked or scrolled by Users. To collect this information, the Company uses cookies and similar technologies. Please refer to Section 5 below, titled “Cookies and Other Similar Technologies.”

・　Location Information

When Users use a smartphone or other mobile device with location services turned on, use a computer to access the Company’s Websites, etc., or use the store search service within the Company’s applications, the Company may collect Users’ physical location information.

The Company may combine Users’ physical location information with other location information (information based on Users’ IP address and billing information or postal code) to provide information regarding stores near Users or to provide other services on Users’ mobile devices. If Users wish to opt out of this location information collection, please refer to the section below titled “User Choices.”

・　In-Store Security Camera Information

To provide the Company’s services, improve quality, and ensure safety, the Company’s stylists may record Users’ cranial/head characteristics, Users’ medical history (limited to that provided by Users to the Company), Users’ requests, and other details in electronic haircut charts.

・　Information Recorded in Electronic Haircut Charts

（３）Information that the Company collects from other sources.

The Company collects publicly available information. For example, the Company may collect information posted by Users on social networks such as blogs, chat rooms, Facebook, X, Google+, Instagram, YouTube, and TikTok.

The Company may also collect information about Users from other companies and organizations within the scope permitted by laws and regulations. By accumulating additional information about Users, the Company can correct inaccurate information and provide Users with product suggestions and special offers that may be of greater interest to Users.

When Users permit integration with other services, such as social networking services, in connection with the use of the Company’s services, the Company may obtain IDs used by Users on such external services and other information that Users have permitted for disclosure to integrated partners on such external services, based on the consent given at the time of permission.

2.Purpose of Use of Collected Information

The Company will use User Information for the following purposes:

・For registration for services of the Company (including its franchise stores; the same shall apply hereinafter in this section), identity verification upon service use, and User management
・To process purchases of products and services of the Company and third parties, and to bill for products and services
・To maintain and improve the quality of the Company’s services, and to ensure the safety of employees and Users
・For the maintenance and management of services, including websites and applications
・To respond to Users’ customer service inquiries and requests, and for other communications to Users
・To post Users’ comments and opinions on media, including the Company’s websites and applications
・To notify Users regarding brands, products, events, and other promotions of the Company and third parties
・To conduct surveys implemented by the Company for the purpose of improving the Company’s services
・To analyze information such as Users’ browsing history and purchase history on websites of the Company or third parties, and to send personalized promotions and special offers tailored to Users’ interests and preferences
・To analyze information such as Users’ area of residence, and to deliver advertisements such as store information tailored to Users’ needs
・To detect, prevent, or investigate security breaches and illegal acts
・For data aggregation and analysis of such aggregated results aimed at improving the Company’s services
・To evaluate franchise opportunities and communicate with Users
・For provision to third parties using the methods described in this Statement
・For purposes specified in advance at the time of collecting personal information

3.Provision to Third Parties

For purposes such as delivering advertisements tailored to Users’ interests and preferences and verifying the results thereof, the Company may provide third parties (advertising distribution service providers such as Google LLC and LY Corporation) with all or part of the following information acquired via cookies or similar technologies from Users’ electronic devices: browsing history, search history, internet advertisement interaction log data, advertising device IDs, application usage history, purchase and order history, login IDs, IP addresses, and email addresses and phone numbers hashed for matching with information held by the recipient. In cases where the recipient is located in a foreign country, the name of the foreign country and other details are as follows:

＜Name of the foreign country＞: United States of America
＜Information regarding the personal information protection system in said foreign country＞: https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_america/
＜Information regarding measures taken by the recipient for the protection of personal information＞: The recipient has taken all measures corresponding to the 8 principles of the OECD Privacy Guidelines.

4.Joint Use

The Company will jointly use User Information in accordance with the following conditions:

: Users’ name, postal code, prefecture of residence, email address, gender, usage history, and other relevant information
: QB Net Holdings Co., Ltd. (http://www.qbnet.jp/company/)
Representative: Yasuo Kitano
Address: Shibuya First Place Bldg. 4F, 8-16 Shinsen-cho, Shibuya-ku, Tokyo, Japan
: For the purposes of use set forth in Section 2 above.
: QB Net Holdings Co., Ltd., its subsidiaries and affiliates listed in the Company's Securities Report, etc., and franchise stores.

5.Security Measures

The Company protects Users’ information in accordance with the Act on the Protection of Personal Information by using organizational, human, technical, and physical security standards designed to reduce the risks of loss, misuse, unauthorized access, disclosure, or alteration of Users’ information. The Company’s security measures include firewalls, data encryption, physical access controls, and administrative information management.
When Users transmit highly sensitive information (such as credit card numbers) through the Company’s website or one of the Company’s applications, the Company encrypts such transmission using the SSL protocol.
For details regarding the security measures implemented by the Company, please contact the "Contact Information" below.

6. Requests for Disclosure, etc.

Upon request from the User or their representative for notification of the purpose of use of personal information, disclosure of personal information or records of third-party provision, correction / addition / deletion of the contents of retained personal data, or suspension of use / erasure or suspension of provision to third parties (“Requests for Disclosure, etc.”), the Company will respond without delay.

（１）Procedures for Requests for Disclosure, etc.: In principle, requests are accepted by mail. A "Personal Information Disclosure / Correction / Deletion Request Form" (prescribed by the Company) is required, so please contact the "Contact Information" listed at the end of this document. The Company will verify your identity in accordance with prescribed procedures.
（２）Information collection module: Fee and Collection Method: A fee of 1,000 yen will be charged per request for the disclosure of personal information or notification of the purpose of use. Please note that submitted documents and fees will not be returned.
（３） Notification Method: The Company will notify the User within approximately 5 business days from the date the "Personal Information Disclosure / Correction / Deletion Request Form" arrives at the Company. In response to a request for disclosure, notification will be provided via the method specified by the User or representative (or by issuing a written document if disclosure by such specified method requires significant cost or is otherwise difficult).
（４） Purpose of Use of Personal Information Collected for Requests for Disclosure, etc.: Personal information collected in connection with Requests for Disclosure, etc., will not be used for any purpose other than processing the disclosure request.
（５） Disclaimers
（６）Other Matters: Submitted documents will be retained for 2 years after completing confirmation of the Request for Disclosure, etc., and will thereafter be discarded.

7.Cookies and Other Similar Technologies

The Company, together with other companies, may use various technologies to collect information regarding Users’ devices and the use of the Company’s services. These technologies include cookies.

Cookies: A cookie is a small data file sent from a website’s server and stored on Users’ device hard drives either only while browsing (session cookies) or for a set period of time (persistent cookies). Cookies contain information that can later be read by a web server. Most web browsers automatically accept cookies, but Users can change browser settings as Users are provided with choices to accept cookies or reject cookies entirely. For more detailed information regarding changing browser settings, please refer to the section below titled “User Choices.”

The Company will use cookies mainly for the following purposes.

Performance Monitoring: Certain cookies (performance cookies) analyze and evaluate traffic on the Company’s website. These cookies indicate to the Company how many visitors interacted with the Company's website, whether errors occurred, which pages frequently stop working, which pages take time to load, which pages Users tend to view, and in what order. These cookies do not collect any information that can identify Users and are used solely to assist in improving how the Company’s website operates and understanding Users’ interests.

Even if Users opt out of receiving promotional communications from the Company, the Company may still send non-promotional information, including emails regarding Users’ accounts, purchases, or franchise applications.

User Choices

Users may choose the information the Company collects regarding Users.

Location information: The Company may collect Users’ physical location information only when Users use a smartphone or other mobile device to access the Company’s services, when location services for applications are enabled, or when mobile device permissions allow the transmission of this information. Users can opt out of sharing this information by changing the relevant settings and permissions on Users’ mobile device.
Disabling Cookies: If Users wish to reject cookies, Users must take steps to select appropriate settings in the browser. Cookie controls differ slightly for each browser, but most common browsers (Microsoft Edge, Safari, Google Chrome, etc.) have settings or options that allow Users to choose to be notified by the browser, typically offering a choice to accept or reject cookies before a site sets a cookie or whenever a site wishes to set a cookie. If Users choose to remove or reject cookies, it will affect many functions and services on the Company’s website. If Users wish to know the correct method for changing cookie settings, please use the Help menu of Users’ browser.
Do Not Track Technologies: Some modern web browsers have Do Not Track settings that send a Do Not Track header to websites browsed, indicating that Users do not wish to have their behavior tracked. The Company currently does not respond to browser Do Not Track signals.

8.External Transmission of Information

To analyze User Information, the following information collection module is embedded in the Company’s services. Information collected in connection with this module will be transmitted to and managed by the module provider based on the provisions set forth by the module provider (for details, please refer to the policies of each information collection module provider).

7.Storage and processing of your information

The information provided by you to the Company will be stored and processed on servers owned by the Company and other companies to which the Company entrusts the handling of such information. Regardless of the country or person processing your information or where it is processed, the Company will take measures to protect your information in accordance with applicable information protection laws and this Statement.

8.Revision of this Statement

This Statement is issued as of the date shown at the top of this webpage. The Company may revise this Statement from time to time. When the Company makes a material change, it will publish a revised Statement on this page and change the date shown at the top. The Company recommends that you check the above-mentioned date each time you visit this webpage to confirm whether any revisions or changes have been made to this Statement. In the case of any change to this Statement that may significantly affect the manner in which the Company uses or discloses your personal information, the Company will notify you on this site prior to the effective date of such change.

＜Name of Information Collection Module＞: Google Analytics SDK
＜Information Collection Module Provider＞: Google LLC
＜Purpose of Use＞: Surveying usage trends, delivering advertisements suitable for Users, and measuring advertising effectiveness
＜Externally Transmitted Information＞: Browsing history, search history, internet advertisement interaction log data, advertising device IDs, application usage history, purchase/order history, IP address

9.Contact Information

Name of entity responsible for the management of Users’ personal data and inquiry desk for personal information:

QB Net Holdings Co., Ltd.
Personal Information Inquiry Desk
Address: Shibuya First Place Bldg. 4F, 8-16 Shinsen-cho, Shibuya-ku, Tokyo, Japan
Email Address:
Phone Number:+81-3-6433-7723
Hours: 10:00 – 18:00 (excluding Saturdays, Sundays, national holidays, and New Year holidays)

10.Storage and Processing of Users’ Information

Information provided by Users to the Company will be stored and processed on servers owned by the Company and other companies outsourced by the Company. Regardless of the country or person processing Users’ information, or the location where processing is carried out, the Company will take measures to protect Users’ information in accordance with applicable data protection laws and regulations and this Statement.

11.Revisions to the Statement

This Statement is issued as of the date indicated at the top of this webpage. The Company may revise this Statement. If the Company makes material changes, the Company will publish the revised Statement on this page and change the date at the top of this website. The Company recommends that Users check this date every time Users view this webpage to confirm revisions and changes to this Statement. Regarding changes to this Statement that may significantly affect the way the Company uses or discloses Users’ personal information, the Company will notify Users on the Company’s website prior to the effective date of the change.

Privacy Statement Regarding Applicant Information

Established on June 15, 2020
Revised on April 1, 2022
Revised on September 28, 2026

This Privacy Statement (the “Statement”) sets forth the policy regarding the handling of information including personal information (meaning personal information as defined in the Act on the Protection of Personal Information (“Personal Information Protection Act”); the same shall apply hereinafter) regarding applicants (“Applicants”) who apply for positions at QB Net Holdings Co., Ltd. (the “Company”; please refer herefor the Company's location and representative). Such information shall be referred to as “Applicant Information”).

1.Applicant Information Collected by the Company

In the course of recruitment activities, the Company collects Applicants’ information necessary for recruitment decisions, including name, date of birth, age, gender, address, phone number, email address, qualifications held, educational background, work experience, emergency contact information, other information provided in application forms, information regarding the Applicant's family, nationality, status of residence, rewards and punishments, desired position, preferred start date, and other recruitment-related information, as well as results of tests, interviews, and reference checks conducted during the recruitment process, facial photos, and other information required by the Company to make recruitment decisions.

The Applicant Information collected by the Company may include sensitive personal information as defined by the Personal Information Protection Act (including, but not limited to, medical history, disability, or other medical information, criminal record, and crime victim status). The provision of sensitive personal information is voluntary, and the Company will collect such information only with the Applicant's consent or when permitted by laws and regulations. The Company will not treat an Applicant unfavorably in the recruitment process for not providing sensitive personal information. Sensitive personal information collected by the Company will be used only to the extent necessary for improving the Company's recruitment selection procedures (including enhancing diversity in hiring) and for personnel and labor management, including appropriate assignment after the Applicant joins the Company.

2.Purpose of Use of Collected Information

The Company will use Applicant Information for the following purposes:

・To conduct recruitment selection
・For administrative procedures, such as communication regarding recruitment selection
・To distribute announcements for various recruitment activities and accept applications
・For onboarding procedures after the Applicant is hired, as well as subsequent personnel and labor management
・To prepare survey and analysis materials for considering and implementing improvements and efficiency in future recruitment selection procedures
・For other tasks related to recruitment selection and related operations

3.Provision to Third Parties

The Company will not provide personal information contained in Applicant Information to any third party without obtaining the prior consent of the Applicant, except in the following cases:

・When outsourcing a portion of recruitment activities to a third party
・Other cases permitted under laws and regulations

4.Security Measures

The Company protects personal information contained in Applicant Information in accordance with the Personal Information Protection Act by using organizational, human, technical, and physical security standards designed to reduce the risks of loss, misuse, unauthorized access, disclosure, or alteration of Applicant Information. The Company's security measures include firewalls, data encryption, physical access controls, and administrative information management.
When Applicants transmit highly sensitive information through the Company's website or one of the Company's applications, the Company encrypts such transmission using the SSL protocol.
For details regarding the security measures implemented by the Company, please contact the "Contact Information" below.

5.Requests for Disclosure, etc.

Upon request from the Applicant or their representative for notification of the purpose of use, disclosure of personal information or records of third-party provision, correction / addition / deletion of the contents of retained personal data, or suspension of use / erasure or suspension of provision to third parties (“Requests for Disclosure, etc.”), the Company will respond without delay.

（1）Procedures for Requests for Disclosure, etc.: Requests are accepted by mail. A "Personal Information Disclosure / Correction / Deletion Request Form" (prescribed by the Company) is required, so please contact the "Contact Information" listed at the end of this document. The Company will verify your identity in accordance with prescribed procedures.
（2）Request Fee and Payment Method: Fee and Collection Method: A fee of 1,000 yen will be charged per request for the disclosure of personal information or notification of the purpose of use. Please note that submitted documents and fees will not be returned.
（3）Notification Method: The Company will notify the Applicant within approximately 5 business days from the date the "Personal Information Disclosure / Correction / Deletion Request Form" arrives at the Company. In response to a request for disclosure, notification will be provided via the method specified by the Applicant or representative (or by issuing a written document if disclosure by such specified method requires significant cost or is otherwise difficult).
（4）Purpose of Use of Personal Information Collected for Requests for Disclosure, etc.: Personal information collected in connection with Requests for Disclosure, etc., will not be used for any purpose other than processing the disclosure request.
（5）Disclaimers
（6）Other Matters: Submitted documents will be retained for 2 years after completing confirmation of the Request for Disclosure, etc., and will thereafter be discarded.

6.Contact Information

QB Net Holdings Co., Ltd.
Personal Information Inquiry Desk
Address: Shibuya First Place Bldg. 4F, 8-16 Shinsen-cho, Shibuya-ku Tokyo, Japan
Email Address:
Phone Number: +81-3-6433-7723
Hours: 10:00 – 18:00 (excluding Saturdays, Sundays, national holidays, and New Year holidays)

7.Revisions to the Statement

The Company may review the handling of Applicant Information from time to time and revise this Statement. The revised Statement will be posted on this webpage.